Just call them and ask, “Can _ be adjusted on the phone?” They have been super helpful. I’m sure there are other changes RazMobility support can help you with. The ringtone volume was super loud! I called RazMobility Support and they walked me through how to lower the ring volume (but you can only do it when having the phone physically with you and they walk you through all of the steps). Other reviews talked about the default ringtone volume being very loud and unable to change. There are so many things I love about this phone and its ease of use for my mother. I love how I can manage the phone via the portal. This phone has been a godsend to me as the caretaker of my mother from three states away. So, thank you for making such a thoughtful product and know that you have helped my mom tremendously during a challenging time for her. The therapy staff at the nursing home commented that they love the phone as well and will be recommending it to other families in the facility. The staff at the Verizon store wrote down the information because they said they get requests for senior-friendly phones all the time and they don’t sell anything like this phone. It’s such a well designed product and the customer support you offer is very appreciated as well. She had forgotten how to use a cell phone a long time ago but she can use this phone and it has lifted her spirits to stay in touch and she likes looking at our pictures. She has been struggling to understand what is happening to her and not being able to be there with her has been a challenge for all of us. My mom, who has dementia, broke her hip, got COVID while in the hospital and ended up recovering from both in isolation in a nursing facility. I just wanted to say thank you for this product. Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $25 per month thereafter. This prevents users from getting confused in the normal smartphone environment. Even the power button can be disabled by the caregiver. The picture phone does not exit the home screen. The app is used by the caregiver to create and edit contacts, send the senior reminders, receive notifications when the senior calls 911, automatically send the senior a reminder to charge when their battery is low, activate speaking caller ID, set up hours during which the senior cannot place calls, track the location of the phone/user, check the phone’s battery power or signal strength, select certain options, such as the option to disable the power button or restrict incoming calls to contacts, preventing unwanted predatory robocalls, and much more. The phone offers Remote Manage, which provides caregivers the unprecedented ability to remotely manage ALL aspects of their senior’s cell phone through a simple app. At your option, incoming calls can be restricted to those coming from Contacts, eliminating undesirable predatory calls. The display, which is a large 6.5 inches, does not time out. The cell phone also includes a dedicated 911 Emergency button. Optionally, up to thirty contacts can be shown. Six contacts are displayed as pictures with the names below the pictures. The time, remaining battery power, and signal strength.A dedicated button to contact 911 or the alternative RAZ Emergency Service (requires subscription).The RAZ Memory Cell Phone now supports video calls! The phone allows people seniors to stay connected with friends and family. The RAZ Memory Cell Phone is a simple, groundbreaking cell phone for people with memory loss, dementia, Alzheimer’s or seniors who prefer a simple experience. Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. The time, remaining battery power, and and signal strength.A dedicated button to contact 911 or the alternative RAZ Emergency Service (requires subscription).Photos and names of up to six contacts (with an option for up to thirty).This single screen includes three elements: The single-touch dial picture phone prioritizes simplicity. This version of the RAZ Memory Cell Phone is unlocked and compatible with all wireless providers including Verizon, AT&T, Consumer Wireless, T-Mobile, Cricket Wireless, Mint Mobile, Straight Talk, Red Pocket Mobile, and TracFone. It is also compatible with Canadian providers. The phone allows seniors to stay connected with friends and family. Ships next business day with FedEx 2-day shipping!
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